Entries Tagged 'People' ↓

A leader is not a leader if he does not have followers. Communications is the prime activity of great leaders. He maintains leadership by communicating, nurturing and developing but more importantly move the followers to the common aim.

Since early childhood, I have been encouraged to tell stories and communicate. I am much amused to see my grandchild Jake who is presently with us on holiday telling creative stories. I am encouraging him. Let us hope that he could turn into a great communicator and leader.

Story telling is one of the ways; here are some thoughts by Stephen Denning

Why Story?

The right story can energize, inspire, and connect with people’s personal values and goals.

• When Lou Gerstner, then CEO of IBM, had to persuade skeptics that IBM could become a major player in providing e-business services, he did it in part by telling stories about IBM’s future in web-based services.
• To explain why his firm passes on savings to customers, James Sinegal, CEO of Costco, tells a story about acquiring four million pairs of Calvin Klein jeans and selling them for $22.99 when they had sold fast at $29.99. “It was tempting to make a quick $28 million in profits, but that’s how we keep faith with the customer.”
• When Jack Welch, former CEO of GE, was asked about his best leadership attribute, he said knew how to tell stories.

Telling the right story at the right time is an essential leadership competence to get business results.

Knowing the Right Story

A transformational leader has to know what kind of story to tackle which business challenge. Different business challenges require different narratives.

• To communicate complex ideas and motivate others to action, a leader needs a springboard story—one that can get an audience to launch into action. This story needs to embody the change idea, be true, be told in a minimalist fashion, and be positive in tone.
• Stories that transmit knowledge and understanding tend to be negative in tone. They are about problems. They are told with context, or explanation.
• Communicating who you are and so building trust in you as an authentic leader involves a story that focuses on a turning point in your life. It has a positive tone and is told with context.
• Transmitting values are carried by stories that are like parables, revealing a conflict between two values.
• Generating high-performance teams is suited to narratives that move people to see what they have in common.
• Although conventional management techniques can’t deal with the rumor mill, narrative stories can neutralize rumors by satirizing them.
• Future stories can help organizations to move forward and grasp opportunities in an integrated fashion. Such stories tend to be short and evocative.

Each leadership challenge requires a story with a different narrative pattern. Mastering the relevant narrative pattern for the leadership challenge at hand thus becomes a critical competence for transformational leaders.

Transformational leaders not only tell the story—they embody the story. The power of narrative rests on a foundation of personal integrity and authenticity. Storytelling can reveal who you are and connect you with other people, but its effectiveness depends on whether what you reveal resonates with listeners.

Great leaders engage with followers and create a connection that inspires people to raise their sights and elevates their values and goals, essentially by communicating through narrative.

So, dear blog reader, I do encourage you to join a Toastmasters cub to hone your communications and leadership skills.

You are Precious

P is for your Presence and for your Peaceful Nature, Pure Love and Personality.

R is for your Royal Regard for Self Respect, Respect for All and for the Living Natural World and Mother Earth around us.

E is for your Energy of Giving and Creating a Loving Atmosphere filled with Warmth and Gentleness.

C is for your Child-like Nature of Lightness, Playfulness and Cheerfulness.

I is for your Innocence with your Inner Glow, Inner Diamond and Intuitive Heart.

O is for Being at One with Wonder, Life, Thoughts, Feelings, Living Powers and simply Who you are. U is for You – Just being wonderful you full of an Inner Beauty that shines on the inside and shows itself on the outside,
and

S is for you being so, so, so special – a spirit, a soul – with an inner and outer smile.

Amanda Dentler and Peter Williams who wrote the above text are in Mauritius delivering seminars. May all attendees benefit from their precious teachings of both of them.

Intuitive Hearts offer another way of seeing life.

Last night was a great celebration night for the Oy King Sar Chan Society at the Imperial China Restaurant. Three Chan were praised and given all honors by the  Chan community for their distinction in their respective fields  following their official recognition by the Nation recently.

What is the purpose of Oy King Sar Chan society? As in many countries where Hakkas have settled, it is customary for the migrants to form benevolent organisation to look after the needs of the poorer members. Solidarity and assistance to the poor are Confucian values that the community of Hakka have always lived amongst the other values. Oy King Sar Chan society which has always been present received a legal status in Mauritius in 1945. This society restricted to members of the Chan clan aims to nurture good relationship amongst the clan members, defend its members and provide social services to the community.

Interestingly enough the Hakkas have always respected the equal rights of the gender: Hakka women were given the nick name of big footed woman, as in the older days the Hakka women supported by their male counter parts refused to have their foot bound . It was traditional for the Han women to bind their feet to keep them small, as a small footed woman was then a sign of distinction.

Of the three Chan’s celebrated last night, the common thread was most importantly the acclamation of these leaders’ perseverance in attaining success through education. This is again a essential Confucian value.

Denise Chan Youn Sen was awarded National recognition for her hard work and dedication as a government civil servant. At a low entry level, Denise joined the service as a temporary accounts clerk; she retired from her service as the Chief finance officer of the ministry of social services.

Yves Chan Kam Lon was awarded by the high distinction of the 2009 US state Alumni a title given to American University student who have outstanding performance in their career. He is now heading the National library and archives of Mauritius, the guardian of the heritage of the country.

As for young Benoit Chan Sui Ko, he won the Economics award Laureate 2008. This will be the start of his career.

The Chan have to be proud of these distinctions. More importantly may the Chinese community continue to contribute to the building of the Mauritian nation.

During my NLP trainings I had the opportunity to be exposed to the Walt Disney creativity method. Recently one of my friends  told me that she attributed the award of a contract she won to the Walt Disney Creativity Method she proposed.

Since the adoption of the Walt Disney Method in the 70’s as an NLP tool, Walt Disney has developed and promoted the tools used in house by their organisation to a new businesses. A Disney Institute has since been created to develop the Business Leaders of the world.

I would advise businesses leaders  to undergo training with them and learn from them. Even if you are not in the field of entertainment much has to be learned. I am particularly interested to learn more about the stategies of Disney. They have succesfully  created value in  merchandising the different brands and personalities they have created. I consider Disney as the top of the top in marketing after all Disney is a world class organisation.

How can you manage a queue of several hours of waiting customers whilst giving them a lasting excellent customer service?

Disney Institute began as a vision, and the visionary was Walt Disney himself.

Not only did Walt Disney re-define the world of entertainment, his legacy is found in a worldwide scope of motion pictures, Theme Parks, stage shows, books, magazines, television, merchandise, music, apparel, radio, resorts, a cruise line and more.

Of course, none of this would have been possible had he not also re-written the rules of business.

Walt Disney was, and will always remain, that rare breed: an artistic genius who, with the unflagging and essential support of his brother, Roy, created an effective organizational model and efficient work environment where employees were recognized for their achievements, encouraged to work as a team and, by striving for excellence, continually broke the confines of the status quo to surpass the expectations of the world.

Your Opportunity

Since Disney Institute opened in 1986, millions of attendees representing virtually every sector of business from every corner of the globe have had an opportunity to witness and experience these innovative business strategies.

Disney Institute remains the only professional development company where you will literally step into a “living laboratory” at Disney Theme Parks and Resorts for guided behind-the-scenes field experiences. Disneys brand of business excellence is also being taught at locations across the U.S. and, to date, in more than 40 countries around the world.

We have inspired leaders to change not only their business practices, but also to examine their business issues in an entirely new light. Like them, you will find your organization has more in common with Disney than you ever imagined.

Our Methods

Whether you tune into a Disney Institute WebCast, attend a workshop in your city, or immerse yourself in a multi-day program at a Disney Destination, the lessons we’ve developed are rooted in the time-tested visions and ideals of Walt Disney. As you “experience the business behind the magic,” you’ll discover our innovative training methods focused on three key program outcomes: Knowledge, Comprehension, and Application. These outcomes will clearly illustrate ways that you can adapt and apply these lessons into your organization.

As vital as the message are the messengers. Disney Institute facilitators include accomplished business leaders, entrepreneurs, educators, and executives who use dynamic and entertaining stories and demonstrations to explain effective business models and concepts. Depending on the program length and location, these sessions may be enhanced by facilitated discussions, team-building exercises, case studies, experiential activities, and behind-the-scenes guided tours at Disney Destinations. Disney Institute programs provide you with a business map that will help you chart a course for your organization, your division, and yourself.

Your return on this investment is across the board improvement. You’ll realize this improvement in processes, your work environment, and the delivery of customer service. You’ll sense it in yourself and your employees who are inspired to strive for excellence. Above all, you’ll see it in increased productivity and a renewed sense of purpose and potential.

In the late 90’s I was enrolled on a seminar conducted by an anthropologist Angeles Arrien. Whereas I was accustomed to the trilogy, I listened to her attentively on her four fold way. The Four-Fold Wayâ„¢ Program is an educational experience that demonstrates how to “walk the mystical path with practical feet.” It is designed to increase our respect for nature and each other, and enhance our ability to work cooperatively and creatively in teams. The program inspires “spirit in action” using the cross-cultural components of leadership and communication skills, creative problem-solving, health care, and education. The Four-Fold Wayâ„¢ Program emphasizes four major principles that integrate ancient cultural wisdoms into contemporary life.

In essence, she advised us to develop our 4 ways of actions.

The Way of the Warrior or Leader is to show up, or choose to be present. Being present allows us to access the human resources of power, presence, and communication. We express the way of the Leader through appropriate action, good timing, and clear communication.

The Way of the Healer or Caretaker is to pay attention to what has heart and meaning. Paying attention opens us to the human resources of love, gratitude, acknowledgment, and validation. We express the way of the Healer through our attitudes and actions that maintain personal health and support the welfare of our environment.

The Way of the Visionary or Creative Problem Solver is to tell the truth without blame or judgment. Truthfulness, authenticity, and integrity are keys to developing our vision and intuition. We express the way of the Visionary through personal creativity, goals, plans, and our ability to bring our life dreams and visions into the world.

The Way of the Teacher or Counselor is to be open to outcome, not attached to outcome. Openness and non-attachment help us recover the human resources of wisdom and objectivity. We express the way of the Teacher through our constructive communication and informational skills.

Optimum health is expressed in most cultures as a balance in all four areas: Leading, Healing, Visioning, and Teaching. Cross-culturally these four areas reflect the four human resources of Power, Love, Vision, and Wisdom. Most of us tend to over-express one area, while leaving the others underdeveloped. It is important to understand that these four ways are universal and available to all humankind, regardless of context, culture, structure, and practice. The Four-Fold Wayâ„¢ Program is structured to develop all four areas with equal emphasis to support optimum health, both individually and collectively, in our family, workplace, and communities.

I thought of this today because I am attending a party tonight for the 40^th Birthday of a friend. Last night I read on Face Book that she took a psycho test and was classified as a healer.

As you have probably learned the authorities are launching a program called Second Chance to alleviate the poverty and give a chance to the poorest of the poor.

« Autre mesure phare : la mise sur pied d’un Second Chance Programme , qui devait avoir été établi en janvier. Il s’agit d’un plan d’alphabétisation et de maîtrise des langues pour ceux ayant quitté l’école. Le but de ce programme est d’aider ceux- ci à s’insérer dans la vie professionnelle. « Ce programme a débuté ce mois- ci avec 220 étudiants dans 8 centres. Les étudiants vont bénéficier d’une allocation mensuelle de Rs 1 500 » , déclare le ministère de l’Education. »

I was very pleased to have been convened to a meeting of the evaluation to the team of social workers who have participated to the launch of this program. Caritas have been selected to spearhead this initiative of the government. Why?

The proposal of Caritas comprised 4 different elements that matches the needs of the sociological needs of the targeted population. Caritas have been working thereon for a number of years. Caritas have through the years researched the concepts and worked on the implementations required. Through a lengthy process of trials and errors Caritas have come up with a model that seems to hold the road.

‘Alphabetisation fonctionnelle’ has required years of research and the support of specialist in Education to be set up. The earlier research was done by Jean Pierre Carosin for 4 years and funded by Secours Catholique, later through Funds donated by the European community a specialist in Education of Belgian origin, Elise Ways was stationed in Mauritius for 4 years to carry on the implementation and development work. The objective of this ‘Alphabetisation fonctionnelle’ program is to fasten literacy for the underprivileged through a peer to peer learning experience.

Caritas spirit of Empowering the people by the people has always been present through the project. Caritas respects the freedom of the individual and work to increase the dignity and self esteem of the individual. At Caritas, every single human has potential of their own and thru his strengths other hidden talents may be developed. Sure enough the poor because of their conditions may have been disadvantaged Caritas‘s role is to empower them to bridge the gap.

Life skills management is another program which Caritas has developed using Covey leadership material as inspiration. There again, care has been taken to use a peer to peer sharing methodology instead of a top down, teacher to student teaching process. Learning occurs through eliciting collective intelligence from the group’s experience and building the capacities.

The two other elements of the proposed package are the value of work and personal and family budgeting.

Let us hope that Second Chance will bring some comfort and improve the conditions of the poor.

We are the world

We are the children

We are the one that make a brighter day

So let’s start giving

In 1985, you may recall the recording and publishing of this song that toppled at the charts. The revenue earned from this exercise was to raise funds to help the destitute children of poor Africa.

“We Are the World” written by Michael Jackson and Lionel Richie and recorded by a supergroup of 45 popular musicians.

In a few hours Micheal Jackson will find his eternal abode in the celebrity cemetery of Los Angeles Forest Lawn. Micheal Jackson made his mark in the world.

Last night, whilst having fun with my two grand children who are only 8 and 5, I asked them if they knew of Micheal Jackson. Surely enough they knew him and they eagerly attempted a few dance steps on his moon walking. I was not a great fan of his music but have to admit somehow my musician vibes were touched by his works and have vibrated in harmony on his top tunes.

Good bye Micheal Jackson and thank you for your contribution to world music.

The 29th  June was the solemn feast of St. Peter and St. Paul. I read the homily of Pope Jean Paul II made on this feast in 2000, which shred lights of the missions of these saints and serve as models to us.

The naming of the two saints at the same time, as far as I am concerned, from my little knowledge, is the contrasting elements of their characters and behaviours. Just like there might be many means to one end, the stories I have of the different paths of those 2 saints indicates to me that God sets different ways to each person to reach Him.

I have in mind the comparison given the biblical comparison given by the personality profiling D.I.S.C.

St. Peter is classified in the ‘i’ category – out going, people. He needed as fuel ‘recognition’ to thrive and hungers for relationships. Whilst being impetuous, St Peter was big hearted, compassionate and friendly, he was also carefree and outgoing. Enthusiastic and impetuous Peter was sometimes over eager and saw things bigger than the reality. Influencers and inseminators are main of the traits the ‘I’ categories.

St. Paul on the other hand is classified in the ‘D’ category- outgoing, task. D category people need challenge and control, they thrive on conflicts. Strong willed leaders like St. Paul could me unemotional yet optimistic. Determined they drive forcefully with great innovations. The mission is to break the status quo and venture in unchartered area.

Victor Bout

I recently saw yesterday on TV, the development of the case of Victor Bout. I believe that he is still in Thailand waiting for extradition. The extradition process has been more complicated than forecasted it would seemed. He will appear in court in Thailand on the 11 August 2009 following his arrest on March 6, 2008.

You will recall that I blogged on this case earlier in mid March.

More than a James Bond thriller, the story of Victor A Bout arrest which I saw on TV and fully described by BBC seemed to me unreal.

I am keen to see the unwinding of this story which later might be taken as a base story for a thriller or a big screen film.

a latest blog written on Bout:

Those who do not know are

Holy Gospel of Jesus Christ according to Saint Mark 5:21-43.
When Jesus had crossed again (in the boat) to the other side, a large crowd gathered around him, and he stayed close to the sea.
One of the synagogue officials, named Jairus, came forward. Seeing him he fell at his feet
and pleaded earnestly with him, saying, “My daughter is at the point of death. Please, come lay your hands on her that she may get well and live.”
He went off with him, and a large crowd followed him and pressed upon him.
There was a woman afflicted with hemorrhages for twelve years.
She had suffered greatly at the hands of many doctors and had spent all that she had. Yet she was not helped but only grew worse.
She had heard about Jesus and came up behind him in the crowd and touched his cloak.
She said, “If I but touch his clothes, I shall be cured.”
Immediately her flow of blood dried up. She felt in her body that she was healed of her affliction.
Jesus, aware at once that power had gone out from him, turned around in the crowd and asked, “Who has touched my clothes?”
But his disciples said to him, “You see how the crowd is pressing upon you, and yet you ask, ‘Who touched me?'”
And he looked around to see who had done it.
The woman, realizing what had happened to her, approached in fear and trembling. She fell down before Jesus and told him the whole truth.
He said to her, “Daughter, your faith has saved you. Go in peace and be cured of your affliction.”
While he was still speaking, people from the synagogue official’s house arrived and said, “Your daughter has died; why trouble the teacher any longer?”
Disregarding the message that was reported, Jesus said to the synagogue official, “Do not be afraid; just have faith.”
He did not allow anyone to accompany him inside except Peter, James, and John, the brother of James.
When they arrived at the house of the synagogue official, he caught sight of a commotion, people weeping and wailing loudly.
So he went in and said to them, “Why this commotion and weeping? The child is not dead but asleep.”
And they ridiculed him. Then he put them all out. He took along the child’s father and mother and those who were with him and entered the room where the child was.
He took the child by the hand and said to her, “Talitha koum,” which means, “Little girl, I say to you, arise!”
The girl, a child of twelve, arose immediately and walked around. (At that) they were utterly astounded.
He gave strict orders that no one should know this and said that she should be given something to eat.

——————————————————————————————————

We had a good gathering at the mass in Ming Tek centre. Not only the whole YIPTONG family were gathered to pray, were also present old friends and acquaintances of Yook Souk. Of the number of people present I recognised Liliane Sew Hee and her sister in law, Paul Sin chan, the wife of Miang Kwong Ng Wong Hing.

I found that the reading of the day to be appropriate: an extract of Mathews about the miracle of the daughter of Jairus from her death. “Why this commotion and weeping? The child is not dead but asleep.” As much as we can be sad to acknowledge the departure of Yook Souk to his eternal abode, we have faith in the timeless world, that he is risen in our lord.

I would like to share with you today, the meditation of St. Peter Chrysologus on the reading of the day.