I took some of the insights of Dr. Laurie Anderson a professional executive coach and business strategic planner to work out my 4 Ms formula. You would imagine the number of ways the 4 Ms could be put to use. I was asked recently what method is used to do my coaching work.
To start with, I have to establish credibility with the coachee and work out his need. I normally use first the NLP SCORE method. Then we agree on the outcome after much questioning and listening. The 4Ms is used to describe the project.
A road map is then devised carving in sizeable chunks the overall agreed outcome.
Again using the 4Ms – Mission, Message, Method & Metrics each chunk is translated in a session project. Like a Russian doll each element of the 4M’s is subjected to the 4Ms methodology:
Mission standing for the WHAT and WHAT FOR,
Message standing for the HOW and translation in communications,
Method standing for the HOW TO, devising the most adaptable channel and ways to transfer the mission and finally
Metrics standing for HOW MUCH, the measurements to assess the tracking to the set outcomes.
Assess Four Elements
Answering these questions isn’t easy because these questions force executives to assess four key elements that should be, but are not commonly, top-of-mind:
1. Mission: Are you clear, articulate, and intrinsically connected to your purpose as a leader? Can you easily identify the core operating principles, values, or behaviors that you are committed to modeling as a leader? Would people who know you well be able to see the authenticity of your leadership platform, or does it sound generic?
2. Message: Do you have a concise, differentiating, understandable, relevant, timely, memorable call-to-action for people to follow? Do people know what they should start doing and stop doing to manifest this new state, or do they think you are just asking them to do more (what you want now in addition to what you wanted yesterday)?
3. Method: Have you figured out how your particular call-to-action should best be achieved? Can you, with confidence, show the way? Do you know the critical success factors and the elements that will guarantee your failure? Remember: people want to win but in the most effective and efficient way. Beyond surviving a change, they want to prosper with it and through it.
4. Metrics: Have you selected the core measures that you will track to ensure progress? Are the metrics credible and simple to remember, track, and report? Does everyone know and agree with how success will be determined?
It is interesting to note each element above described is subject to the scrutiny of my 5 Wifes & 2 Husbands methodical tool which is my universal questioning tool.